Help

Initiate Password Recovery

If you've lost or forgot your password, use this feature to authenticate (verify your identity) with us and then reset your password.

To initiate a password recovery, please provide your User ID and click Send My Recovery Code button. If the account exists, then an automated message will be sent containing recovery code to the user's contact information listed on the account (a SMS Text Message to your Mobile phone and/or E-mail message to your account).

If you forgot your username, please send an email to helpdesk@5amsolutions.com and someone will assist you.